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The Concierge Lactation Care Difference

Updated: Apr 9

Support for breastfeeding moms and babies!

In a nutshell, concierge care provides a model for direct access to your provider and personalized care. In general, practice size is smaller, client-focused and it is easier to access appointments to get help in a timely manner. Insurance is not directly involved so much of the red tape associated with healthcare is eliminated and the provider can focus on you!

Why concierge lactation care?

Concierge care is my practice standard for lactation and breastfeeding support! The concierge care model makes it easier for you to get expert lactation and breastfeeding support when you need it! So many lactation issues are best addressed in a timely manner and it’s not reasonable to wait weeks (or longer) for an appointment. With concierge lactation care, you can be seen quickly (either virtually or in-person) and always from the comfort of your home! No physical office expenses means we can keep our overhead lower to offer affordable pricing. You will always have direct access to your IBCLC for questions anytime and receive evidence-based information without searching online. It’s expert care focused on you, your baby and your unique goals. How cool is that? It’s like having your own personal IBCLC that is ready to provide support and guidance any time you need it!

All services include 2 weeks of concierge-level care:

Online booking 24/7

Minimal wait times (virtual visits as soon as next-day; home visits generally within 3 days)

Direct access to your IBCLC through secure portal

Same day email response during business hours

Affordable, transparent pricing

No insurance hassles

Personalized care plan

Individually curated education and resources

Can I still use insurance benefits?

Yes! One way to use insurance benefits and access concierge lactation care is with pre-approval through The Lactation Network (TLN). Many PPO plans are included such as Anthem, BCBS, Cigna, Multi-plan, PNOA, United (home visits only) and VA-CCN. Even if your plan is not listed, I still encourage you to check as plans change over time. You can start the pre-approval process here.

You can also pay for your visit using FSA/HSA funds unless prohibited by your plan or we are always happy to provide a Superbill for you to pursue insurance reimbursement after our visit. No insurance? No problem! All our services are available as self-pay.

In conclusion, I will say as a Provider, I love the concierge model and enjoy having a small practice by design! This allows me to spend more time with you doing what I love! It’s a true partnership in care and you are central to the process! I strive to provide quality, evidence-based, compassionate care. Lactation care is not one size fits all and you will always have choices.

Information presented is educational only and not insurance benefits vary widely from plan to plan. If you are having breastfeeding or lactation concerns and would like to schedule, let’s do an in-home or video visit and talk about it!

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