Frequently Asked Questions

Telehealth visits are available to self-schedule 24/7 through "Book Now" button. There is often additional availability so please inquire if you need an urgent appointment or alternative time. 

Yes! Jennifer is partnered with Wildflower to provide partial coverage for client with CIGNA insurance. You can request CIGNA approval here. A $50 medical services fee will apply to all initial CIGNA visits and this is not covered by insurance. Jennifer is also an approved non-network provider for Tricare East and a Superbill will be provided to pursue reimbursement of your visit fee. For other plans, visits are self-pay and a Superbill will be provided for you to request reimbursement. Alternatively, for some plans out-of-network billing is available. Please text us at 864-309-0223 for more info. 

Yes! For all self-pay visits, a Superbill can be provided with medical coding to file with your insurance carrier or health sharing plan for possible reimbursement. 

We accept all major credit cards, FSA/HSA cards and Apple Pay via Stripe. Payment plans are also available through Stripe.

For cancellations >24 hours before scheduled time, a one time courtesy will be given to reschedule to another available time or you may receive a full refund less any payment processing fees. 

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For cancellations <24 hours before scheduled time, you are responsible for a $50 cancellation fee whether self-pay or insurance pre-approved. Card on file will be charged or you will be invoiced for any balance due. 

For no-shows, you are responsible for full visit fee and there are no refunds. 

​Service availability is determined by State licensure and scope of practice. The Provider is APRN licensed in Colorado, Florida, Iowa, Nebraska, New Mexico, South Carolina and Texas.

After you choose your preferred appointment date and time, you will be sent a consent and intake forms through the secure patient portal. Please complete at your earliest convenience and these need to be received back by 24 hours before your scheduled visit at the latest. You will also be invoiced for your visit fee if applicable and payment in full is due 24 hours before your scheduled visit. 

A Breastfeeding Medicine Provider is a healthcare professional with advanced training and clinical expertise in diagnosing and treating lactation-related medical issues. These providers—often physicians, nurse practitioners, or other licensed professionals—specialize in the medical management of breastfeeding challenges, including low milk supply, breast and nipple pain, mastitis, hormonal imbalances, infant feeding difficulties, and more. Unlike general lactation consultants, Breastfeeding Medicine Providers combine medical knowledge with lactation expertise to address complex breastfeeding problems that may involve both the parent and baby. They provide evidence-based care for parents at any stage—whether you're inducing lactation without pregnancy, navigating breastfeeding after complications, or managing chronic conditions during lactation.